How to request a refund on the PlayStation Store

The PlayStation Store is Sony’s online store where players can purchase various titles and other game items, as well as items to customize the appearance of their console menu and avatar. The system came out in 2006, on the company’s third console, and to have an account in the store, just create one on the PlayStation Network.

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Many services provide the user with an easy way to get a refund for a purchase. Let’s say you accidentally bought something and want a refund; that’s what the Haanga will speak today. Each case is different and the process may or may not be accepted, but we are going to show you how to request a refund for a purchase on PlayStation Store.

How to request a refund on the PlayStation Store

Step 1: go to the official website and click “Login” in the upper right corner.

Step 2: a new screen will appear asking for your user e-mail, write and click on “Next” then enter your password and click on “Start Session”.

Step 3: go with the mouse on the support tab, at the top of the screen, click and select “Support”.

Step 4: You can access the refund part in two ways: click on the top tab under “PS Store & Refunds” or under “Categories” with the same name.

Step 5: In this step, just click on “Request a refund on PS Store” to be taken to the next step.

Step 6: read the on-screen information and scroll down, select the product category and click “Contact PlayStation Support”.

Step 7: once again, scroll down and click on “PS Store & Refunds” and select the “Refunds & PlayStation Store Pre-Sales” option.

Step 8: a new part will open, the “Refund Wizard” that will take you to a bot to help with the rest of the process.

Step 9: read the information on screen, in English, and select the options that fit.

Step 10: if your refund is on time, you will appear for order selection and validation.

Be aware and be sure when making a purchase, the order may or may not be accepted, depending on the case. Anyway, now you have a step-by-step guide on how to navigate and ask for your refund!

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