How to recover the password of Globoplay

Before contacting the support service, it is worth trying one of the account recovery options. In this article, see how to recover your account if you forget your Globoplay login or password!

How to recover my Globoplay account

Access the My Global Account (Web) site. You can also enter directly through the Globoplay app (Android | iOS). In the app, tap the “Profile” icon and then select “Login”. Once this is done, there are two options for logging in:

How to recover my Globoplay login

  1. Select the option “Forgot your login?”;
  2. Then, inform your mobile number registered on Globoplay;
  3. Check the “I am not a robot” checkbox;
  4. Then tap “Next”;
  5. Once this is done, you will receive a recovery code via SMS;
  6. With the code confirmed, just tap on “Login”.

How to recover my password from Globoplay

  1. Select the option “Forgot your password?”;
  2. After that, enter your email or login registered with Globoplay;
  3. Check the “I am not a robot” checkbox;
  4. Then just tap on “Next”;
  5. Once this is done, you will receive a confirmation email;
  6. The subject of the email will be “Click to recover your password”;
  7. Then, tap on “Recover password”;
  8. With everything ready, enter your new password and then click “Save”.

I no longer have access to my email, now what?

If you no longer have access to your email registered with Globoplay, the streaming service subscriber can reset the password via SMS. See how to apply:

  1. Select the option “Forgot your password?”;
  2. Enter the registered email (even if you do not have access);
  3. Check the “I am not a robot” checkbox;
  4. After that, click on “Send”;
  5. Right below you will find the option “Request a code by SMS”;
  6. Then, enter your registered mobile number;
  7. Then enter the security code you received via SMS;
  8. Then just enter your new password and tap “Save”.

With these tips it is easier to recover your Globoplay account. Did you like this article? Share these tips with your friends!

Source: Globoplay (1, 2, 3)

Leave a Comment