There are a few alternatives to recovering an old Snapchat if you lost your phone, forgot your password, or had problems with two-factor authentication. It is possible to reset the password or resort to a recovery code provided by Snapchat itself.
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In the following tutorial, learn how to recover an old Snapchat and in which situations you can still use the same account. The procedures apply to the version of the application on Android and iPhone (iOS).
Solutions to recover an old Snapchat
If you forgot the password
With so many websites and services on the internet, and with the recommendation to use a different password for each one, it’s natural to end up forgetting which security sequence was used to access Snapchat. If this is your case, follow the steps below.
- Open Snapchat on mobile;
- On the home screen, tap “Sign in”;
- Tap on “Forgot your password?”;
- Select whether you want to reset Snapchat password by phone or email;
- If by phone, enter your mobile number and choose to complete verification by call or SMS;
- If via email, you will receive a link to reset your password;
- Follow Snapchat’s instructions and, at the end, enter the new password.
If you have a recovery code
The recovery code is a native feature of Snapchat that is activated whenever you try to log into your account on a new device. The function requires the user to enter a number sequence sent by SMS or authentication apps (such as Google Authenticator).
This alternative using the recovery code is only valid if you created your Snapchat code previously, right after enabling two-factor authentication. The option is in the app’s settings, under the “Two-Step Verification” tab. The number is randomly generated and can be written down anywhere safe.
- Open the Snapchat app on your phone;
- Enter your username and password;
- Tap “Sign in”;
- Snapchat will ask you to enter your recovery code;
- Enter the code to recover the account.
When can’t I get my Snapchat back?
Now the bad news. If you don’t have a recovery code and you were also unable to reset your password using the step-by-step tutorial, we’re sorry to inform you that your Snapchat account remains inaccessible. The code is only visible in the application’s settings, so if you didn’t write down the sequence, the way is to create a new profile.
The same thing goes if you deleted your Snapchat. When you open the request to delete the account, the platform still counts a period of 30 days to completely delete it. During this period, if you log in again, the account is reactivated. After a month, no chance: you won’t be able to recover your old Snapchat and you’ll need to create a new account.
Source: Snapchat (1, 2, 3)