O Instagram (Android | iOS | Web) is one of the platforms owned by Facebook, which also owns Messenger (Android | iOS) and WhatsApp (Android | iOS | Web | Desktop). Because of this, it was to be expected that the company’s services would become more integrated.
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In today’s tutorial, you will learn how to link your WhatsApp Business number to your Instagram profile. So, if you have a business that uses these apps, you can expand the reach of your products on social media and increase sales.
Keep in mind that for the following procedure, we will be using WhatsApp Business (Android | iOS | Web), which is the messenger version for businesses and small entrepreneurs. Ordinary WhatsApp accounts can also be added as a form of contact, but the interesting thing is to use the WhatsApp Business number to make your business more visible to users.
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It is also worth remembering that you must have a professional profile on Instagram, as the function is aimed precisely at facilitating contact between merchants and consumers on the social network.
Step 1: Open your Instagram profile and tap on “Edit Profile”. Remember to switch to your professional profile on the platform, otherwise the WhatsApp button will not be visible.
Step 2: On the next screen, go to “Contact Options”.
Step 3: Tap “WhatsApp Business Phone”.
Step 4: if you already have WhatsApp Business installed on your mobile, the number should appear automatically. If this does not happen, enter a phone number registered in the messenger and tap on “Send code”.
Step 5: you will receive a message from Facebook Business. Write down the code provided in the message.
Step 6: Go back to Instagram and enter the code sent by Facebook Business to have your phone number added to your Instagram profile.
Step 7: on your Instagram profile, tap “Contact”. This is where your WhatsApp Business number will be exposed, along with other channels (email and other phones).
Ready! Now with your WhatsApp Business linked to your Instagram profile, it will be easier for other people to find your business and keep in direct contact with you or those responsible for your business.